“It is now common with some utility companies that you could deal with as many as a dozen different people throughout the end to end process. This would include:
- dealing with the registration team after sending your application form in
- the design and quotation team
- site co coordinators
- meter number team
- payments section
- legal teams
- the utilities contractors
- the contractors office in getting start and connection dates
- on site dig, jointing and reinstatement teams
- dealing with your chosen energy supplier or shipper and meter inspector
This is the list for just one utility imagine having to deal with the water, gas and electric companies all at the same time, and having to deal with at least one different person every time you pick up the phone!
So let us take away all that stress and frustration. Saving you a huge amount of time and significant cost which would be much greater than our admin fee.
My experience of working on sites for major utility companies over the years allows me to understand the potential problems that can arise in getting the different utilities installed but I have the experience of knowing how to put those potential problems right in terms of working and liaising with the utility companies and their contractors where we would find a solution.
This I hope would allow you to put your trust in My Utility Connexions to give you the best customer service possible and allowing us to guide you a clear path through the complex world of dealing with the utility companies in getting your gas, water and electric mains and services infrastructure connected in a professional, quick and efficient manner.
We will value you as our customer and keep you updated and informed as to the progress of your gas, water and electric utilities for your site at all times.”