The World's Heaviest Onion

I am writing this letter to bring to your notice my contract and dealings with your organisation, job reference A70400.

I am an extremely keen exhibition vegetable grower and although I know it appears quite sad, I am attempting to beat the existing world record for the heaviest onion.

This competition is fiercely contested each year and in order to make a sporting attempt I decided to have electricity installed on my allotment in Longridge.

Many voices of concern were raised by the "pub experts" about how poor my dealings would be with United Utilities and how expensive and erratic the service would be.

Imagine my surprise when I had cause to deal with Mr David Smalley.

His service and attitude have been nothing short of outstanding.

Throughout the whole process he kept me informed of how the installation should take place, kept me up to date with developments and assisted me in dealings with the sub contractors, Morrisons.

The process went badly wrong in respect of the sub contractors and was in fact a total nightmare. Their total lack of regard, service delivery and competence was breathtakingly bad and if I could punch the chairman of Morrisons I gladly would! Due to their incompetence and ignorance I am now unable to compete effectively in the aforementioned competition.

However this is not a letter about Morrisons but about Mr Smalley. He has impressed me tremendously and is a credit to your organisation. He is fully aware of the problems that have been encountered and has done everything he could to assist me.

Can I place on record my thanks and appreciation for all Mr Smalleys efforts. A true gentleman!

Yours sincerely

Louis Robert Hunt

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Neston Environmental Service Ltd

Dear Dave

I would like to pass on my thanks and appreciation to yourself.

After we had all the hassle of trying to organise the utilities ourselves we decided to source somebody who could take away all our troubles.

We went out to 3 companies and glad we found you.

The other companies tried to complicate things which we found a little stressing.

You made it very simple and easy to deal with our problems.

The job wasn’t anything easy as you found out but fair play you sorted and organised like a professional.

We found your site meetings with us and the utility companies a very hands on way to do things which helped everybody involved.

Once again I would like to thank you for your time and patience.

Kind regards.

Paul Sands
Managing Director

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